• General FAQ

    • How do I make an appointment?
      You can get in touch by phone (469) 949-2790 or use the form under the contact page.
    • Do I have to be referred by a doctor?
      No, physiotherapists can assess and treat without referral by a doctor. However most health insurers require a doctors referral before they authorise cover of fees, some only require a phone call.
    • How long will I need physical therapy?
      Treatment duration depends on your diagnosis, the severity of your impairments, your past medical history, and other factors. Re-evaluations will be done to assess your progress and your therapist communicates with your physician to help you achieve your therapy goals.
    • What conditions does physical therapy treat?
      We see and treat patients for a wide range of conditions and diagnoses. Please visit our Services for an extensive list of conditions and diagnoses we see patients for.
    • How do I know if my insurance covers physical therapy services?
      We will check with your health insurance provider to determine if outpatient physical therapy services are covered under your plan. We recommend that you confirm your insurance coverage.
    • What is a Physiotherapist?
      Physiotherapists are university trained and are experts in injury diagnosis, injury treatment, exercise prescription, injury prevention, rehabilitation and many other areas of sport and health and fitness.
    • How many visits will I need?
      The number of treatments will vary depending on the problem and individual. After a thorough assessment, the physiotherapist will discuss their treatment plan for the rehabilitation process.
    • What do I need to bring?
      Be prepared to provide your previous medical or surgical history. If you have them and if they are relevant bring scan/MRI reports, and list of medication. You may wish to bring shorts and t-shirt.
    • What should I wear to my appointment?
      If we are treating your feet you will not be asked to undress but if we are treating your spine, you will be so comfortable and modest underwear or even a pair of shorts is appropriate.